How can I estimate shipping costs to my address?

Put your desired product(s) into the shopping basket, add your address and you will be shown rates to your destination.  We do not deliver to PO Boxes.

Do you ship all over Australia?

Anywhere our freight carriers will go.

Do you ship outside Australia?

Sometimes. Contact us for a quote.

How long will it take to receive my order?

We endeavour to dispatch the products you purchase as quickly as possible. However as we are dependent on suppliers, it may require more time on certain occasions. If a delay does occur, we will advise you by mail or phone. We will not be liable for any loss or damage suffered by the customer arising from delay in delivering goods after the due quoted delivery date.

The standard delivery times are as follows:

• Sydney, Melbourne, Adelaide, Brisbane, Canberra within 2 business days
• Perth within 5 business days
• Regional areas of NSW, VIC, SA, QLD within 4 business days
• Tasmania within 6 business days
• Western Australia within 8 business days
• Northern Territory within 7 business days

What happens if my order is damaged in transit?

Please notify us about damaged merchandise within 24 hours of receipt, and make sure you keep all the original boxes and packaging. Email us a photo of the damaged item, and we will liaise with the freight carrier to determine the cause. Depending on the issue, we may request you return the item for repair, or send a replacement.

Can I come and pick up my order from the warehouse?

Certainly.  Please contact us before arriving to ensure your items are assembled ready for you when you come.

What can I expect to pay for freight?

The bigger the item, and the further it needs to ship from our warehouse in Sydney, the more the freight charge.

Indicative costs – this table is a guide only.

Item	Shipping Location	Average courier cost	Average time
Monitor arm	Sydney metro	$25	2 days
Monitor arm	Melbourne metro	$25	3 days
Monitor arm	Brisbane metro	$25	3 days
Monitor arm	Perth Metro	$35	5 days
Monitor arm	Adelaide metro	$35	5 days
Monitor arm	NSW rural	$35	4 days

Item	Shipping Location	Average cost	Average time
Chair	Sydney metro	$40	2 days
Chair	Melbourne metro	$44	3 days
Chair	Brisbane metro	$44	3 days
Chair	Perth Metro	$52	5 days
Chair	Adelaide metro	$52	5 days
Chair	NSW rural	$50	4 days

Item	Shipping Location	Average cost	Average time
Table	Sydney metro	$80	2 days
Table	Melbourne metro	$90	3 days
Table	Brisbane metro	$90	3 days
Table	Perth Metro	$110	5 days
Table	Adelaide metro	$110	5 days
Table	NSW rural	$100	4 days